Delete account

Use this page to request deletion of the KaiChenEra Suite account you use with Attha, and its associated data.

If you use the same Suite account identity in more than one of Attha, Ariya, Lectio, and Transhi, deleting it ends access through that identity in those apps. Separate accounts created with another sign-in identity are unaffected.

Request account deletion

1. In the app, open Settings → Account → Delete account and confirm the request.
2. To request permanent deletion by email, contact support@kaichenera.com, preferably from the address linked to your account. You can use this path even if you no longer have the app or cannot sign in.

Email support to request deletion

Include the product name (Attha), your account email or phone number, and your sign-in method. Do not send passwords, verification codes, or API keys.

An in-app request deactivates the account and starts a 7-day recovery period; signing in during that period restores it. Permanent deletion requests sent by email are handled after ownership verification, and support will reply with the result.

Data deleted and retained

When support completes a permanent deletion request, account data we control is removed or de-identified, including the profile, sign-in identities, active sessions, and device associations.

We may retain limited purchase, refund, security, fraud-prevention, or compliance records only for the period required by law or necessary to resolve disputes. They are not used to keep an active account.

Files and content stored only on your device are not on our servers; delete them in the app or remove the app. Data sent to a third-party provider is governed by that provider’s deletion policy.